RaveShop

Privacy Policy

Privacy Policy

Last updated: June 2026

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and phone number (optional). Your password is stored using one-way encryption (bcrypt) and is never stored in plain text.

Order Information

When you place an order, we collect your shipping and billing address, email, phone number, and payment method. Payment card details are processed directly by our payment providers (Stripe or PayPal) and are never stored on our servers.

Contact Form

When you submit a contact form, we collect your name, email, phone (optional), subject, topic, message, and IP address (for spam prevention).

Product Reviews

When you leave a review, we collect your name, email, rating, review text, and any images you upload. Reviews are subject to moderation before publication.

Newsletter

When you subscribe to our newsletter, we collect your email address. You can unsubscribe at any time using the link in each email.

Technical Information

We automatically collect your IP address, browser type, and device information through server logs and cookies. See our Cookie Policy for details.

2. How We Use Your Information

  • Order processing — Fulfilling orders, processing payments, sending confirmations
  • Communication — Responding to inquiries, order updates, account notifications
  • Security — Preventing fraud, spam, and unauthorized access (CAPTCHA, rate limiting)
  • Analytics — Understanding website usage to improve our service (only with your consent)
  • Legal compliance — Tax reporting, responding to legal requests

3. Third-Party Services

We use the following third-party services that may process your data:

ServicePurposeData SharedPrivacy Policy
StripePayment processingPayment card details, billing infostripe.com/privacy
PayPalPayment processingPayment details, billing infopaypal.com/privacy
Google AnalyticsTraffic analysisIP (anonymized), browsing behaviorpolicies.google.com/privacy
Meta PixelAdvertising & conversion trackingPage views, add-to-cart, purchase eventsfacebook.com/privacy
Google One TapSign-in authenticationEmail, name (JWT token only)policies.google.com/privacy
Google FontsFont deliveryIP address (CDN request)policies.google.com/privacy
Cloudflare TurnstileBot protection (CAPTCHA)Browser fingerprint, IPcloudflare.com/privacy
Cloudflare Web AnalyticsPrivacy-first analyticsPage views (no cookies)cloudflare.com/privacy
jsDelivr CDNCSS/JS deliveryIP address (CDN request)jsdelivr.com/privacy

Note: Google Analytics and Meta Pixel are loaded only after you accept cookies via our consent banner. Cloudflare Turnstile is classified as essential/security and operates without separate consent.

We never sell your personal data to third parties.

4. Cookies & Similar Technologies

We use cookies and localStorage to operate our website. For detailed information about each cookie, see our Cookie Policy.

5. Data Retention

Data TypeRetention Period
Order recordsRetained as required for tax and accounting obligations
Account dataUntil you request account deletion
Contact messagesUntil deleted by administrator
Newsletter subscriptionsUntil you unsubscribe
Application logs14 days
Session data14 days
Review imagesUntil review is removed

6. Your Rights

You have the right to:

  • Access your personal data — contact us to request a copy
  • Correct inaccurate data — update your profile in account settings
  • Delete your data — contact us to request account and data deletion
  • Object to processing — contact us to opt out of specific processing activities
  • Data portability — contact us to receive your data in a portable format

We will respond to all data subject requests within 30 days.

7. Data Security

We protect your data using:

  • HTTPS encryption for all connections
  • Bcrypt password hashing (one-way, industry standard)
  • PCI-compliant payment processing (card data never touches our servers)
  • CSRF protection on all forms
  • Rate limiting to prevent brute force attacks
  • Regular security audits

8. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact

For privacy-related questions or data subject requests, please contact us at our store email address listed in the website footer, or use our contact form.